Payment Policy

Last updated: September 26, 2026

This policy explains how payments are handled when you purchase from Onedayforlifetime, operated by Solanspirit LLC.

1. Accepted Payment Methods

We accept online payments through the methods displayed at checkout.

Our payment providers include Shopify Payments, Stripe, and PayPal, depending on the payment option available for your order.

You can pay using:

Credit or debit cards: Supported card types are displayed at checkout.
PayPal: Select PayPal at checkout and follow the instructions to complete your payment.

Available methods may vary by your location, device, currency, and payment-provider eligibility. The options displayed at checkout are the methods available for your purchase.

2. Currency and Order Total

The currency used for your transaction is displayed at checkout. Please review it before submitting payment.

Your order total includes:

The price of your selected products and personalization options.
Any applicable discounts.
Shipping charges.
Applicable taxes or duties collected by us at checkout.

We will not increase the agreed order total or charge an additional amount without your authorization.

For cross-border shipments, import duties, taxes, or clearance charges not collected at checkout may be payable separately, as explained in our Shipping Policy.

3. Payment Authorization and Processing

By submitting an order, you authorize the applicable payment provider to process the amount displayed at checkout.

Depending on your payment method, your provider may first place an authorization hold before the payment is captured. A pending authorization is not necessarily a completed charge.

Orders proceed only after payment has been successfully verified and any information required to fulfill the order has been received.

A payment confirmation does not mean your item has shipped. Production and delivery follow the timelines in our Shipping Policy.

4. Billing Information and Verification

Please provide accurate billing information that matches the details held by your payment provider.

Your bank or payment provider may request additional authentication before approving a transaction.

If we need clarification about an order, we will contact you using the details you provided. We will not ask you to send your full card number, card security code, account password, or one-time authentication code by email.

If a payment cannot be verified or an order cannot be fulfilled, we will notify you. Any captured payment for an order we cancel will be refunded according to our Return & Refund Policy.

5. Currency Conversion and Provider Fees

If your payment account uses a different currency from the checkout currency, your bank or payment provider may convert the amount and apply a conversion or foreign-transaction fee.

These fees and exchange rates are determined by your provider, not by Onedayforlifetime.

Please contact your bank or payment provider if you need clarification about a fee or converted amount shown on your statement.

6. Declined or Unsuccessful Payments

If your payment is unsuccessful:

Check your billing address and payment details.
Confirm that sufficient funds or credit are available.
Complete any authentication requested by your provider.
Contact your bank or payment provider to check whether the transaction was blocked.
Use another payment method displayed at checkout if necessary.

Before trying again, check whether you received an order confirmation or whether your provider shows a completed payment. Repeated attempts may create additional pending authorizations or duplicate orders.

If you are unsure whether your purchase went through, email support@onedayforlifetime.com before placing another order.

7. Pending or Duplicate Charges

A pending transaction may be an authorization hold rather than a completed charge. The release time for an unused hold depends on your bank or payment provider.

If you believe you were charged twice for the same order, contact us with:

Your order number, if available.
The email address used at checkout.
The transaction dates and amounts.
A screenshot with sensitive financial information hidden, if helpful.

We will review the transactions and arrange a correction or refund if a duplicate payment was captured for the same purchase.

8. Payment Security

Payment credentials are processed through the payment provider used at checkout. We receive information needed to manage the transaction, such as payment status and limited payment-method details.

Please complete payments through our checkout and do not send card details or authentication codes through email or personalization fields.

For information about how personal information is handled, please read our Privacy Policy.

9. Refunds and Cancellations

Refund eligibility and cancellation conditions are explained in our Return & Refund Policy.

Approved refunds are issued to the original payment method within 5 business days of approval. Your bank or payment provider may take up to 10 additional business days to display the credit.

We do not deduct payment-processing or restocking fees from approved refunds.

If currency conversion was involved, the amount credited in your account currency may differ because of exchange-rate changes or fees applied by your provider.

For refund conditions, covered shipping charges, and assistance with a missing refund, please refer to our Return & Refund Policy.